I Train Studio Rules

Welcome to I Train, our self-training space. Because these sessions run without an instructor present, a few simple rules keep everyone safe, the space cared for, and the system working for all of us. By booking a session you agree to follow them.

1. Always book first

Every visit needs a booked slot and a valid I Train pass. You can only enter around your booked time (from 15 minutes before) and within I Train hours.

2. Cancelling

Plans change — please cancel at least 2 hours before your slot starts, so someone else can take it. Cancel in the SportsNow app under your bookings.

Cancellations made less than 2 hours before the session are not refunded, and the credit is deducted from your pass. With only 4 spots per session, a late cancellation means someone else missed out.

3. Check in with your own pass — every time

Open the SportsNow app and scan the terminal to enter. Never let anyone in who hasn't checked in themselves. Each person must have their own booking and valid pass — this is how we keep the space secure and insured. If someone is locked out, they should contact us, not be let in.

Please stay in the studio until you're done training. Your credit is deducted when you check in, so if you leave and need to re-enter, you may get locked out or have a second credit deducted.

4. Respect the capacity

Maximum 4 people per session — one person per booking, one reformer each. Please don't bring an extra person, even a friend.

5. If the door doesn't open

Don't force it. Check that you're within your booked time and that your pass is valid, then contact us:

• Nina Britschgi (SportsNow Admin): +41 79 628 1951
• Serra Faraci: +41 78 784 89 89

6. Train safely — you're on your own here

Use the equipment only in ways you've been shown. If you're unsure how something works, ask us before your session — please don't try equipment for the first time unsupervised. Work at your own pace and know your limits. If you feel unwell, stop.

7. Hygiene & equipment care

Wipe down all equipment and mats after use, and return props to their place.

8. Video library

If you're following one of our videos during your session, please bring headphones — others may be training at the same time.

9. Bathroom

The bathroom key hangs on the hook next to the hallway door. Please return it to the same spot after use.

Do not remove the hallway door key — keep it in the lock, and lock the door once you're done using the bathroom.

10. When you leave

Check out in the SportsNow app and take all your belongings with you. If you're the last one out, please close the windows, switch off the lights, and make sure the door closes and locks behind you.

11. Respect the space and each other

Keep it quiet, tidy, and arrive and leave on time so the next person's slot isn't affected.

12. In an emergency

Emergency exit: The terminal entry door (back) always opens from the inside. Alternatively, go through the hallway door and out the front or back of the building.

First-aid kit: in the large green sideboard in the entry area (the room after the changing room, before the main studio).

Emergency number: 144

Our address, to give responders: Hardstrasse 24, 4052 Basel

13. No guests, no shared access

Your pass and check-in are personal and may not be shared.

14. Liability

Self-training takes place without supervision and at your own risk. Only use equipment you have been shown how to use, and report any fault or hazard to us immediately. Full terms are set out in our I Train Terms & Conditions, which you accept when you book.

Questions?

• Nina Britschgi (SportsNow Admin): +41 79 628 1951
• Serra Faraci: +41 78 784 89 89

Enjoy your practice.